Summary of Benefits

Terms

healthCAR provides continued mechanical breakdown protection on the enrolled vehicle(s) for one low monthly fee. The healthCAR coverage terminates only if the fee is not paid.

BECOME PART OF THE FAMILY

Enrollment

You may enroll in healthCAR at any time by accessing the healthCAR link on your credit union’s website. You may enroll each vehicle you own subject to vehicle guidelines. Each vehicle enrolled will receive a unique contract.

Effective Date

Your healthCAR benefits begin on the date following the waiting period shown on your contract Declarations page, as applicable.

Vehicle Eligibility Guidelines

Any vehicle within your household may be eligible subject to the following: 1) Vehicle must be 20 years old or less. 2) Vehicle is included in the Make and Model list available upon vehicle enrollment. Vehicles not included in listing are not eligible for healthCAR.

Fee Payment

Your monthly fee may be paid directly using a credit card or debit card.

Cancellation

You may cancel your healthCAR protection at any time by notifying the Administrator in writing, indicating the effective date of cancellation.  Upon cancellation, you may be eligible for a refund equal to the pro-rated portion of your monthly fee.  You protection will be cancelled by the Administrator if the appropriate monthly fee is not paid each month.

Changes

Any changes to an existing contract such as: change in address, change in payment method, etc. may be done by contacting healthCAR Customer Service. A vehicle cannot be replaced within an active contract. A new enrollment would be required for the replacing vehicle and the existing contract would be cancelled.

Deductible

Your out of pocket expense for covered repairs is limited to $100 per incident.

Our Services

Coverage

PLATINUM

Comprehensive protection. All systems and components are covered up to 100,000 miles subject to normal maintenance, eligibility, wearable, and mis-use exclusions.

GOLD

Expansive named component coverage including: powertrain, convenience and comfort systems for vehicles with 100,001 to 150,000 miles.

SILVER

Just the coverage you need for vehicles with over 150,000 miles. Protection for listed engine, transmission and transfer case components to keep your high mileage vehicle on the road.

Our Services

Exact same coverage offered at franchise dealerships everywhere, at savings of 50% or more.

Our Services

Ancillary Benefits

Towing

Jumpstart

Flat Tire Changes

(using your inflated spare)

Vehicle Fluid Delivery

(Cost of fluids is extra)

Lockout Assistance

(key cutting/ replacement is extra)

Concierge Services

(courtesy help and emergency phone call support to relatives, police, etc.)

Additional healthCAR Benefits

Alternative transportation

A rideshare vehicle may be dispatched to get you to work as necessary after a breakdown. A rental car may be available based on repair time.

Excluded Vehicles

Acura - NSX, Dodge - Lancer, Stealth and Viper, Ford - Ford GT, Transit, Hummer - H1, Jaguar - 10 and 12 cylinder models, all turbo/supercharged models, XJ and XK, Land Rover - all models, Mercedes - AMG models, Nissan - GTR, Porsche - all models, Smart for Two - all models, Volkswagen - Phaeton. All Aston Martin, Bentley, Ferrari, Lamborghini, Maserati, McLaren, Rolls Royce and Tesla vehicles. Other excluded vehicles include all modified vehicles, all 10- and 12-cylinder vehicles, all vehicles over 1 ton, all exotic editions. Any vehicle that is used for rental, shuttle, taxi, limousine services, police, fire or emergency service or public service vehicles. In addition, any vehicle equipped with a dump bed, towing equipment, snowplow, cherry pickers, lifting or hoisting equipment (excluding handicap equipment), step van, motorhomes or box body vehicles. Any grey market vehicles, salvaged or branded title vehicles, or where the manufacturer’s warranty has been voided or rescinded.

Have Questions?

For any questions, coverage assistance, or customer service needs please call healthCAR customer service at 888-594-1543.